Support
Need help with STRIQ? Contact our team for assistance with appointments, payments, account issues, and technical questions.
Contact Us
Didn't find your answer? Reach us through any of the following methods.
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Email
support@striq.com -
Phone
+966 1 4123 4567 -
Live Chat
Available 9AM – 5PM
Frequently Asked Questions
What is STRIQ?
STRIQ is a comprehensive health app that connects you with the best doctors and specialists in health and fitness.
How do I book an appointment?
Search for the doctor you want, tap "Book Now", and select a suitable date and time.
What payment methods are available?
We accept credit and debit cards, Apple Pay, Google Pay, and bank transfers.
How can I delete my account and personal data?
You can delete your STRIQ account and all associated personal data directly within the mobile app by navigating to Profile / Settings > Delete Account, and confirming your request. Alternatively, you can request permanent account deletion by sending an email from your registered address to support@striq.com with the subject line "Account Deletion Request". Upon verification, your account and associated personal data will be permanently deleted within 30 days, except for transactional records required by law for financial compliance.
Can I cancel or reschedule an appointment?
Yes. You can cancel or reschedule at least 24 hours before your appointment without cancellation fees.